8b77 Privacy
Policy

1. Information We Collect

When you interact with the 8b77 platform — whether by browsing, registering an account, making a deposit, placing a bet, or contacting support — certain personal information is collected. The categories of data we collect are outlined below.

1.1 Information You Provide Directly

The following information is collected directly from you at the point of registration, verification, or when you contact us:

Data Category	Examples	When Collected
Identity Data	Full name, date of birth, gender, nationality	Registration & KYC
Contact Data	Mobile number, email address	Registration
Address Data	Residential address, district, division (e.g., Dhaka, Chittagong)	KYC Verification
Identity Document Data	National ID (NID) number, passport scan, selfie with ID	KYC Verification
Payment Data	bKash/Nagad/Rocket account number, USDT wallet address	Deposits & Withdrawals
Communication Data	Support chat transcripts, email correspondence	Customer Support

1.2 Information Collected Automatically

When you access 8b77, certain technical data is automatically collected by our servers and analytics infrastructure:

• Device & Browser Data: Device type, operating system, browser version, screen resolution, and device identifiers.
• Connection Data: IP address, approximate geographic location (derived from IP, not GPS), internet service provider.
• Session Data: Login timestamps, session duration, pages visited, features used, bet history, game rounds played.
• Cookie & Tracking Data: First-party cookie identifiers, session tokens, preference settings. See Section 4 for full details.

1.3 Information from Third Parties

In limited circumstances, 8b77 may receive personal data about you from third parties, including:

• Payment Processors: Transaction confirmation data from bKash, Nagad, Rocket, Upay, or cryptocurrency network confirmations — used to verify deposit and withdrawal transactions.
• Identity Verification Services: Results of automated document verification checks conducted through our KYC technology partners.
• Fraud & Risk Providers: Device fingerprint risk scores and fraud flags from our anti-fraud partners, used to protect the platform and legitimate players.

2. How We Use Your Data

8b77 processes your personal data only for defined, legitimate purposes. The table below sets out the principal purposes for which your data is used, together with the legal basis relied upon for each processing activity.

Purpose	Data Used	Legal Basis
Account registration and management	Identity, contact, address data	Contract performance
Identity verification (KYC/AML)	Identity documents, payment data	Legal obligation
Processing deposits and withdrawals	Payment data, identity data	Contract performance
Providing betting and gaming services	Session data, bet history	Contract performance
Fraud prevention and security	Connection data, device data, session data	Legitimate interest
Responsible gaming monitoring	Bet history, session data, self-exclusion records	Legal obligation / legitimate interest
Customer support	Communication data, account data	Contract performance
Marketing communications (opt-in only)	Contact data, game preferences	Consent
Platform analytics and improvement	Anonymised session and usage data	Legitimate interest

2.1 Marketing Communications

8b77 may send you promotional emails or SMS messages about new games, bonuses, seasonal offers (such as Eid promotions, BPL season offers, or Pohela Boishakh specials), and platform updates — but only where you have given explicit consent to receive marketing communications at the time of registration or at a later date via your account preferences.

You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting support at [email protected]. Opting out of marketing does not affect your ability to use the 8b77 platform or receive transactional communications related to your account.

2.2 Automated Decision-Making

8b77 uses automated systems for certain activities including fraud scoring, risk assessment, and responsible gaming monitoring. These systems may result in automated actions such as temporary account restrictions or flagging for manual review. Where an automated decision has a significant effect on your account, you have the right to request human review of that decision by contacting the support team.

3. Data Sharing & Disclosure

8b77 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in order to operate the platform and comply with legal obligations, we share data with a limited set of trusted partners and authorities as described below.

3.1 Service Providers (Data Processors)

We engage third-party service providers who process personal data on our behalf and under our documented instructions. These providers are contractually bound to handle your data securely and may not use it for their own purposes. Categories of service providers include:

• Payment Processing Partners: bKash, Nagad, Rocket, Upay, and cryptocurrency network infrastructure providers — solely for transaction processing.
• KYC & Identity Verification Vendors: Third-party document verification platforms used to confirm player identity during the KYC process.
• Game Software Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios receive session and round data necessary to deliver their game content.
• Cloud Infrastructure Providers: Hosting and database infrastructure partners who store platform data in secure, access-controlled server environments.
• Anti-Fraud & Security Vendors: Providers of device fingerprinting, bot detection, and transaction monitoring tools used to protect the platform.
• Customer Support Platforms: Live chat and ticketing system providers used to deliver player support services.

3.2 Legal and Regulatory Disclosure

8b77 may disclose personal data to competent authorities, law enforcement bodies, or regulatory agencies where required to do so by applicable law or valid legal process, including:

• Compliance with anti-money laundering (AML) reporting obligations
• Response to a valid court order, subpoena, or governmental request
• Investigation of suspected criminal activity, fraud, or platform abuse
• Protection of the rights, property, or safety of 8b77, its staff, or other players

3.3 Business Transfers

In the event that 8b77 undergoes a corporate restructuring, merger, acquisition, or sale of assets, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. In such circumstances, 8b77 will notify affected players and ensure that appropriate data protection obligations are maintained by any successor entity.

4. Cookies & Tracking Technologies

8b77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and analyse platform usage. Cookies are small text files placed on your device when you visit the site. Below is a summary of the types of cookies used.

Cookie Type	Purpose	Can Be Disabled?
Strictly Necessary	Session authentication, security tokens, login state, fraud prevention signals	No — required for platform to function
Functional	Language preference, game display settings, remembered username	Yes — via browser settings
Analytics	Anonymous page view counts, feature usage statistics, session flow analysis — used to improve the platform	Yes — opt out via account settings
Marketing (opt-in)	Personalised promotional content on the 8b77 platform — only active where you have consented to marketing communications	Yes — withdraw consent at any time

4.1 Managing Cookies

You can control and manage cookies through your web browser's settings. Most browsers allow you to refuse new cookies, delete existing cookies, and receive a notification when a new cookie is set. Please note that disabling strictly necessary cookies will impair the functionality of the 8b77 platform, including your ability to log in and maintain a secure session.

For detailed instructions on managing cookies in your specific browser (Chrome, Firefox, Safari, Edge, Opera, Samsung Internet), please refer to your browser's official help documentation. 8b77 does not use third-party advertising cookies or cross-site tracking cookies.

5. Data Security Measures

8b77 applies a multi-layered approach to data security, combining technical controls, organisational policies, and staff access management to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction.

5.1 Technical Controls

• SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using TLS 1.2 or higher.
• Data Encryption at Rest: Sensitive data fields — including identity document references, payment account identifiers, and authentication credentials — are encrypted in our database using strong symmetric encryption.
• Password Security: User passwords are hashed using a modern one-way hashing algorithm. Plain-text passwords are never stored or logged.
• Two-Factor Authentication: SMS-based two-factor authentication (2FA) is available for all player accounts and is strongly recommended.
• Intrusion Detection: Our infrastructure is monitored continuously for anomalous access patterns, brute force attempts, and other security threats.
• Penetration Testing: 8b77 conducts periodic security assessments to identify and remediate vulnerabilities.

5.2 Organisational Controls

• Access to personal data is restricted to staff members who have a legitimate need to process it in the course of their duties.
• All staff with access to personal data are trained in data protection principles and bound by confidentiality obligations.
• A formal data breach response procedure is in place. In the event of a breach that poses a risk to your rights, 8b77 will notify affected players within a reasonable timeframe.

6. Data Retention

8b77 retains personal data for only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, and compliance obligations. The following retention periods apply as a general guide:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years post-closure	AML compliance, dispute resolution
KYC documents	5 years post-account closure	Anti-money laundering legal obligation
Transaction records	7 years	Financial record-keeping requirements
Bet and game history	5 years	Dispute resolution, RG monitoring
Support communications	3 years post-resolution	Quality assurance, dispute evidence
Marketing consent records	Until consent is withdrawn + 3 years	Proof of consent
Analytics data (anonymised)	Up to 26 months rolling	Platform improvement analysis

When personal data reaches the end of its retention period, it is securely deleted from active systems or anonymised such that it can no longer be linked to any individual. Anonymised or aggregated data may be retained beyond these periods for statistical purposes.

7. Your Privacy Rights

As a player on the 8b77 platform, you have a number of rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact our support team at [email protected] with your account username and a clear description of your request.

• Right of Access: You may request a copy of all personal data 8b77 holds about you, along with information about how it is being used. We will respond to access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Contact support or update your details directly in your account settings where available.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where there is no longer a legitimate basis for processing it and where no overriding legal obligation requires us to retain it. Note that legal retention obligations (particularly for AML and financial records) may prevent full erasure in some cases.
• Right to Restrict Processing: You may request that we restrict how we use your personal data in certain circumstances — for example, while the accuracy of your data is being disputed, or while an objection to processing is being considered.
• Right to Data Portability: Where processing is based on your consent or on a contract and is carried out by automated means, you may request that your data be provided to you in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease processing your data for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.
• Right to Human Review of Automated Decisions: Where an automated decision has a significant impact on your account, you may request that the decision be reviewed by a human member of staff.

8. Contact & Data Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or how 8b77 processes your personal data, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available after login, 24 hours a day, 7 days a week, in English and Bengali
• Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)

For formal data subject requests (access, erasure, portability), please include your registered account username, the email address associated with your account, and a clear description of your request. We may need to verify your identity before processing the request.

8b77 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, platform features, or applicable legal requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Continued use of the platform after a policy update constitutes acceptance of the revised terms.

For guidance on managing your gambling behaviour and the data tools available to help you stay in control, please visit our Responsible Gaming page.